Shipping & Return Policy

Shipping Policy

Please allow for 24 hours for orders to process on business days. If orders are placed on Saturday, Sunday and National Holidays, orders will be processed the following business day.

USPS Ground Shipping

$5.99 Flat Rate

USPS Ground shipping orders are delivered within 5-10 business days and include tracking. 

Orders are processed in Tampa, FL 33602. For any questions about our shipping policy, please email

USPS Priority

$10.99 Flat Rate

USPS Priority orders include a tracking number and are delivered within 1-3 business days. Our customer service will notify you when your item is in received at the post office, out for delivery, and delivered with SMS and email notifications.

Canada Shipping

$15.00 Flat Rate

We are now offering shipping to Canada! Depending on how long customs takes, you should typically get your item in 5-10 days with USPS First Class International Shipping.

International Shipping

$70.00 Flat Rate

All International shipments are delivered via DHL Express and typically arrived at your destination between 2-3 days. We will provide a tracking number and email alerts for delivery updates on your package.

DGEN LLC is not responsible for any taxes & duties required once your item reaches your destination.

All International shipments are final and not eligible for return.

Interantional orders are not eligable for Free Shipping.

Free Shipping

$75 or more order value

We are pleased to offer customers who spend more than $75 in our store with complimentary USPS Ground Shipping w/ tracking.

International orders are not eligible for Free Shipping.

Return Policy

If you are not satisfied with your merchandise and wish you return your order, you have 14 days after purchase to notify of your return. DGEN is not responsible for return shipping costs. All items must be returned in unworn condition with hangtags attached for a full refund.

*DGEN LLC is not responsible for any lost or stolen goods.